Wednesday, October 19, 2011 Y 2:20 AM

everybody's been so tired of work and keep taking mc to not go work..
was super sianx since same team fren going to tk mc and left me alone..
and dumb tl dont let us sit elsewhere..

mon work is the most sianx..gt wk then tuition..whole day..
and every mon keep thinking of quiting..cux so lazy to go wk early morn..

i dun fall sick forever..so no chance of mc..feel so bad to fake mc also..
then finally got a chance for mc..
eye infection!for the first time so serious!

sun night my eyes were abit red n sore..
then thought just tired eyes..

then morn still abit swollen..but then still ok..
so went work..
then slowly,it became red and rly swollen..so pain..
and started having pus..and it was so itchy and irritating i kept scratching it..
at first it was one eye..ended up become both eyes..
wanted go off half day but hanged on bec we gt a disgusting tl..
then it was rly red and disgusting and rly crazily swollen..
so paiseh otw home dun dare look ard..

went doc and doc said it was conjunctivitis..
and the doc's young!and he was so fierce smhw..
was asking me if i rubbed my eyes..and i was hesitant in answering and he asked again in a not v happy tone..
so he said its infectious and gave me mc!!!
super happy and i asked for 2 days!
meaning i dun have to go for wk anymore for this wk..since only 3 day wk..

and there goes monday blues,even though it was so xin ku..
the pus keep coming out..and so hard to see things esp aft applying the medicine..
the whole eyes so sticky, can hardly open..
so i can only go to slp super early cux i cant do anything at all!


Wednesday, October 05, 2011 Y 11:28 PM

supposed to wk till 115 only..
and bec they keep doing hivr,and end up cant clear,so cant clear their assigned outbound cases,and make us do compulsory ot w 9 cases to clear for 1 hr..
so rubbish!2 times the num of calls we pick up norm per hr..
super inefficient lousy system..
and i ended up getting dumb cases..

stayed all the way till 6+,not paid,and still hv not clear previous cases..
and it's all accumulating..

so no lunch,no breakfast..and lost all my appetite bec of wk..
so hungry,yet no feel to eat..and went straight for tuition..
and home,mum cooked porridge,and i hate plain porridge..
so,half bowl of porridge for the day..

mon,wk full shift.had lunch..and tt was yet another one meal for the day..
since mum busy entertaining hk relatives,nv cook,and so i didnt have dinner aft tuition again..

day aft day i guess i'm losing my appetite and my stomach shd be getting smaller..
so i can lose more weight..

work's getting more and more disgusting..
so diff from last yr,mobile and cable is so different..
and the tl..omg..
monitor us so closely like crazy..
when i decided to go back to wk,told myself i will not tear again bec of cust..
and i didnt..this time was bec of this stupid agent!
so dumb..wasnt bec i was scared of her or what,so angry and pek check until i teared!
irritating!

this dumb girl rly have attitude prob..
first,cust called in,saying wanted to look for her about his case..
and i alrdy asked what was it about,what he want,bt cust said it was like 'chain reaction',bec of the prob frm tt time,brought forward smhw,still nt settled,smthing like tt..
so cust said he didnt want to repeat the story..said wanted previous agent to call him back..
and of course we dont probe anymore..so just emailed the previous person for callback..

then,soon aft,the person was looking ard for me..
i was on a long call,and she jux sat there w a black face,stared and waited..
then,she asked me why i needed her to call back..say it was such a long ago case,tt she had to read the notes again to rmb what happened..
then i said what the cust said..and i told her i alrdy asked cust but cust wanted tt,so what am i supposed to do..
throughout,she spoke to me in tt questioning tone,and tt face,as if she was like my mgr or tl..
when she's like the same lvl as us,not even a senior of the team,pls..
even my mgr or tl also nv talk to me like the way you talk to me..
even when i do anything wrg,they also dont talk to me like tt..
what's more,i didnt do anything wrg!
so she unhappily said she'll go call tt cust and see what happen..

aft her call,she came and look for me again!
and tt still bu shuang face,stand there,showing so much attitude!
say she ended the call within like10 mins, say cust jux was asking some simple bill breakdown..
so she was not happy,saying dun undstd whats the big deal have to arrange callback..
saying i was trying to push case to her..still tell me smtimes she do push case back to original caseowners..but she dont do it like this...what's like this??
cust ask for it,and i alrdy tried helping and asked!tts nt pushing cases..and i dont do tt..
still ask me how long i've been working..
say she's been working how many mths,say it's not like she's not capable of handling big cases..
didnt want to argue w her,as if i've not work there long enough to handle them or never handled bef..
shd have shoot her and told her i was working there alrdy last yr,and i came back again!
of course i know what i am doing,what i should do,and tt i did nothing wrong!
that was not called pushing case!
and you're the one tts wrong,talking to me in such an attitude,reprimanding me when u had no right at all..
so disgusting..
ended up breaking down bec of this dumb person..
hate it,but just couldnt hold back tears..
so angry for being 'scolded' for sth tt i didnt do wrong,and she was in no position to say anything,to tell me off..
still went to tell my team senior..
and she thought i did nth wrg too pls..so tell her for what..
they all know how i do my work..and i even had cust writing in..

worst day at work ever..


Y 12:50 AM

tdy had a cust asking about changing to ns plan..
told him needed the ns pass,their diff ic..
and he ended up like joking w me,asking izzit s13 pass or sth..
told him to fax in or bring to csc..
and he was like laughing,bec i told him wasnt sure whats tt called..
and i was also laughing smhw..and he asked why i kept laughing..
kept asking the same stuff again and again and the call dragged for so long..
and asked if he could send the pic of his pass to me..
and i said no,and he asked am i rejecting to give him my num..
kept asking for my num,about msn,fb and said he'll go find..
then he sudd say if i was a fren of his,asked if i stayed at smwhere..
and smhw was scared,thought was someone i know,so paiseh..
luckily he wasnt..

the thing is..
he sounded so much like tt ahgong..
even the way he was laughing..
and he still asked why i was like mumbling and stuttering..
like how tt ahgong asked tt time in office,when i was cold..and smhw nervous..
told him the same thing also..
my heart was beating so fast smhw as i tok to tt guy..
bec of all those flashbacks in my mind..

but he wasnt tt ahgong..
jux reminded me of those times talking w tt ahgong on the ph..
trying to rmb how it was like,what exactly did we talk about..
how tt ahgong always talk and laugh..
reminding me how much i miss those times on the phone..
how i was always smiling..
how tt ahgong always sound so happy also..

neil saw me at wk tdy..
and said,wear so nice,so pretty ah,got date ah..
and i just thought of tt day last yr,where i met tt ahgong to go to ll bday tgt..
and neil came w him aft wk,so went tgt w the 2 of them..
was so paiseh tt time,cux tt ahgong would hv told him tt he's waiting for someone..
dunno what he would think..
bt i guess since neil have been there all along,he would have known about tt ahgong and her also..
so what would he have known..

and roch in office,smtimes will see him,bt dun say hello to him..
try to avoid him..bt smtimes cant rly avoid..
and it seems like he shd be able to see me,but like smhw act nv see,or ignore smhw..
i wonder what rly happen in office tt time,what tt think,cux i know they all know what happened btw them..
bt what did they think of me..until roch seem to act like this..
when i didnt do anything wrong..


Sunday, October 02, 2011 Y 12:25 AM

02102011..
last yr,this date,this time,ard 12+am..
we decided to be tgt..

and rmb i asked tt ahgong, i thought he said we shd go out more first..
and he gave tt look..
and so we started so fast,and ended fast too..

if we were still tgt,it would be our first yr..
but we didnt even make if for our first mth..
whose rs would be like this..no one i guess..
not even one week..?

what did i do wrong..
why play such a joke on me..


Saturday, October 01, 2011 Y 11:55 PM

today's 1st oct 2011..
children's day..
one yr ago,this day was at chomp w tt ahgong..
this yr,this same day,sotong dinner at chomp also..

tt road tt is so hard to cross w so many cars..
rmb how we crossed tgt..
saw tt seat we sat at and could clearly rmb the scene,rmb tt day..
what we ordered,what we ate,and how hungry tt ahgong was..
and got to know he like white carrot cake..
bec norm ppl would order black one, but he ordered the white one..
couldnt finish my drink and tt ahgong finished it..

at bus stop deciding where to go..
and ended up at the bench at my house playground..
the place we decided to start..
sitting on the bence,tt view,tt ahgong saying,if only,it's the seaview..
the place where we made some promises..
tt ahgong sat there saying,he'll be faithful..but he just broke it simply,easily.
we had pinkie promise,to not bring parents in first..
but tt ahgong and her,she got to meet her family so fast..
so dumb..

always thought of how tt ahgong can still talk to her,msg her when he's over there..
but he never talked to tt ahpoh..never checked on her..
what was she..so insignificant and easily gone..
i guess she never had a place,and shd have been long forgotten..
even though we once thought so far ahead...


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